Shipping and Refund policy


Extensions/ Salon Ready Wigs 

We accept refunds and exchanges on our extensions as long as they remain unworn and in the original package as sent out. The same goes for our other non wig products.


Custom Made Wigs

We do not offer refunds on our custom made wigs due to the fact they are tailored made to fit. Should you not like the finish results of your wigs, we will work with you to remedy the issue.



We ship all UK based orders using Royal Mail. A tracking number is sent out once your order has been dispatched.


International Orders

Yes we do ship internationally. We use DHL and tracking numbers are shared once your order is ready and shipped.



If you have any questions please contact us at